Report: #489348

Complaint Review: Frigidaire - Tappan - Nordyne

  • Submitted: Thu, September 03, 2009
  • Updated: Thu, September 03, 2009
  • Reported By: srikarthik — stafford springs Connecticut USA
  • Frigidaire - Tappan - Nordyne
    United States of America

Frigidaire - Tappan - Nordyne Nutone, Nordyne It was a total rip-off from this company products to provide warranty service for a failed AC condenser unit. It was a devilish nightmare to get the replacement Internet

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I purchased a home this July 2009 and the previous owner had got a Nordyne packaged unit installed in the home last year. I had the house warming ceremony on Aug 16th and for the first time I had turned on the AC in the house. On evening when I went to my master bedroom to relax the whole of the ceiling was leaking condensed water from the AC and roof is screwed up now. I got it fixed by spending $300.

Later within 5 days the AC stopped blowing cold air. I called in the contractor to find out that the Nordyne Condenser unit is blown out since it has a leak in the condenser unit. Its hardly within a year this thing has happened. Since I did not have the information on who installed it I had to run around to get information. When I contacted Nordyne folks they were so harsh in speaking to me even inspite of telling them I am a new owner. They provided me the information to a company by name Bell Simmons and when I reached them, they were not at all talking to me and used to hang up the phone. This went on for days when I finally got the information on who installed the unit. This guy has charged me $800 for labor. This is a total rip off when the unit is not covered under labor. First of all paid 8-10 grand to buy and get units installed and then later when in problem pay for the labor which is a total rip off. There is no help from these manufacturing companies to support warranty and this is totally ridiculous to even recommend to people on getting units installed. I am extremely unsatisfied by going with this Nordyne company who don't even talk to their customers to the required satisfaction and don't back their products in events of failure. This is outrageous on people buying from these folks who claim big on their products.
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This report was posted on Ripoff Report on 09/03/2009 07:16 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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