Complaint Review: Frigidaire/electrolux - Augusta, Georgia
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- Author Confirmed
- Frigidaire/electrolux frigidaire.com Augusta,, Georgia U.S.A.
- Phone:
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- Category: Appliances
Frigidaire/electrolux Cooktop rust and controller problems Augusta, Georgia
*UPDATE Employee: Chris Polk
Show customers why they should trust your business over your competitors...
Cooktop exhibited rust almost immediately after purchase especially around the areas where the burner pans fit. This is not covered by warranty (duh!) Also a safety problem developed several months after purchase where the controller would allow burner to go full red-hot even on a lower setting. This is being reported to the Missouri state consumer division as a potential deadly safety issue as this could cause a fire if not immediately detected.
This product is faulty, rusty, and dangerous and should not be allowed on the market.
lyle
rhineland, Missouri
U.S.A.
This report was posted on Ripoff Report on 02/23/2009 01:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/frigidaireelectrolux/augusta-georgia-30917/frigidaireelectrolux-cooktop-rust-and-controller-problems-augusta-georgia-427557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Chris Polk
AUTHOR: Chris Polk - (U.S.A.)
SUBMITTED: Thursday, February 26, 2009
I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.ripoffreport.com. I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look in to this matter in order to do so please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter? Again I regret the disappointment with your appliance and look forward to resolving this issue with you.
Sincerely
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com
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