Report: #1033778

Complaint Review: Frontier Airlines

  • Submitted: Thu, December 04, 2008
  • Updated: Thu, December 04, 2008
  • Reported By: Aurora Colorado
  • Frontier Airlines

    Denver, Colorado

Frontier Airlines ,Frontier Frequent flier program is NOW a TOTAL RIPOFF Denver Colorado

Show customers why they should trust your business over your competitors...

I have been a member of Frontier Airlines Frequent Flier "Early Returns" program for years. It worked very well until this year when Frontier so severely restricted available seats that it became a TOTAL RIPOFF. You cannot get a seat, even when fares are very low and seats are WIDELY available at SLOW times.

Next, they increased the "miles" necessary for a flight from 15,000 to 20,000... so the miles already accumulated were 1/3 WORTH LESS. RIPOFF.

Then, they added a $25/seat general redemption fee and a $75/seat fee for tickets redeemed with 14 days or less notice. RIPOFF! So what used to be *free* now costs a MINIMUM of $100. Then, they added BAGGAGE FEES each direction... so by the time they were finished, the value of a "free" seat was ZERO. NADA. NOTHING. I could BUY a seat for $169 or get a "FREE" seat for $161. My "FREE" seat was worth $8.

I have lots of "miles" which are now WORTHLESS. I fly Southwest NOW, they at least know how to treat their customers.

AVOID FRONTIER, they do not appreciate their customers and will RIP YOU OFF!

Jim m
Aurora, Colorado
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This report was posted on Ripoff Report on 12/04/2008 03:10 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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