• Report: #810831
Complaint Review:

Frontier Airlines

  • Submitted: Sat, December 17, 2011
  • Updated: Sat, December 17, 2011

  • Reported By: Doug — Oregon United States of America
Frontier Airlines
7001 Tower Road Denver, Colorado United States of America

Frontier Airlines Bait and Switch and Overcharging for Reservations Denver, Colorado

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Frontier Airlines charged my credit card almost $100 more than the fare that I found on their website. After I found a fare that was already high to start with on their own website and started the reservation process, they apparently raised the price. Their system would not complete the transaction. I subsequently agreed to a higher price with one of their telephone reservation agents because I had committed to making the trip. I have now discovered that they charged my credit card substantially more than I agreed to and that was shown on the confirmation of my reservation.

The original price that I was offered on their website was $529.30. The best that the reservation agent was able to offer and the amount shown on the confirmation was $554.46. My credit card has been charged $613.30. Not only did they raise the price while I was making the reservation, they apparently are continuing to raise the price.

This report was posted on Ripoff Report on 12/17/2011 06:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/frontier-airlines/denver-colorado-80249/frontier-airlines-bait-and-switch-and-overcharging-for-reservations-denver-colorado-810831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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