• Report: #976466
Complaint Review:


  • Submitted: Sat, December 01, 2012
  • Updated: Sat, December 01, 2012

  • Reported By: gohawksgo — Mt. Prospect Illinois United States of America
froyopad.com Internet United States of America


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I purchased Ampe A10 tablet in July 2012, received in August 2012.  I have had problems with tablet re-booting itself, problems with charger, about which I contacted company.  Initially, I got pretty quick responses, but no real help in fixing either problem.  Have been in constant contact with them about various problems regarding this product, and would like a refund.  It is still under the 1-year warranty period.  I have been contacting them multiple times recently via various e-mails they have listed on their web site.  They also mention on web site about 24-hour on-live chat, which never is available, not matter what time of day I try to use it (to account for time difference between US and China) - it always brings you to an e-mail, which I have also used to try to contact them, but get no response.  I just want to send back my product and get a refund.

some of the e-mails addresses are cs@froyopad.com, bressanil@gmail.com, and euogo.com

The address for return is

> 86#, 10 Lou, 2 Dong Xi, Saige Kejiyuan, Futian Zone
> ShenZhen
> Guangdong Province, 518000
> China

Please help me get my money back.

This report was posted on Ripoff Report on 12/01/2012 04:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/froyopadcom/internet/froyopadcom-want-refund-for-defective-product-under-warranty-internet-976466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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