Complaint Review: Frys Electronics
- Frys Electronics
150 Bent Avenue
San Marcos, California
United States of America
- Phone: (760) 566-1300
- Category: Computer Manufactures
Frys Electronics Consumer Stone-walled by managment San Marcos, California
*Consumer Suggestion: A way to fix it
Bought a refurbished Toshiba laptop with full warranty. Had to wait months for Frys Electronics to repair my system, was sent back to the manufacturer twice for 6 week intervals. The first time, they replaced the hard drive, which was not the problem. Second time, the CD would not work, sent back for 6 more weeks, was told from Frys, unit was not going to be sent back, asked for a refund, but unit was still with Toshiba.
They did not respond in a timely manner, neither did managment. Does not take two weeks to get an email response from any where in the world, nothing more than stone-walling. If I mention small claims, they can no longer talk to me over the phone. I am still waiting for my laptop computer or someone from corporate who can fast track by either replacing the unit or refund.
This report was posted on Ripoff Report on 08/12/2010 01:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/frys-electronics/san-marcos-california-/frys-electronics-consumer-stone-walled-by-managment-san-marcos-california-631046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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