• Report: #331777
Complaint Review:

FTD / FTD.com

  • Submitted: Fri, May 09, 2008
  • Updated: Fri, May 09, 2008

  • Reported By:Las Vegas Nevada
FTD / FTD.com
3113 Woodcreek Drive Downers Grove, Illinois U.S.A.
  • Phone: 800-736-3383
  • Web:
  • Category: Florists

FTD / FTD.com sucks Downers Grove Illinois

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I've been on hold for over 4 hours... twice. FTD says, "due to the holiday season, you may experience hold times up to 15 minutes." Well, 8 hours later as I work and leave the phone on speaker I still have no response.

I paid and extra $20 for timely delivery for a Mother's Day gift. I could have paid $9 for delivery on Thursday or Friday before Sunday's Mother's Day. Instead I paid $29 for a Saturday delivery. What do you know... the tracking showed it was sent today (Friday) and delivered Friday. What a rip off.

Had I known that I'd just pay the $9.

Cowards don't even answer the phone.

The reviewer
Las Vegas, Nevada

This report was posted on Ripoff Report on 05/09/2008 10:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ftd-ftdcom/downers-grove-illinois/ftd-ftdcom-sucks-downers-grove-illinois-331777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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