Report: #1096674

Complaint Review: FTD.COM - Internet

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Submitted: Sun, November 03, 2013
Updated: Sun, November 03, 2013
Reported By: Maggie's Mom — San Angelo Texas

Author Not Confirmed

Why?

FTD.COM Internet USA

Phone:
Web: www.ftd.com
Category: Florists

FTD.COM Promised Delivery on or before Mother's Day Internet

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Last Mother's Day I ordered an arrangement to be delivered on or before Mother's day. The website offered guaranteed delivery by Mother's Day and I received an email confirming that delivery would be made on or before Mother's Day. The flowers were not delivered until Tuesday after Mother's Day. I called customer service to let them know how unhappy I was about the missed delivery date. They were unapologetic and did not offer to credit part of the charges to my account. The only thing they did was offer me a coupon good for my next order. No thanks, I will never again order from this company. If you are counting on this company to do the right thing, forget it. Use another floral company.

This report was posted on Ripoff Report on 11/03/2013 04:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ftdcom/internet/ftdcom-promised-delivery-on-or-before-mothers-daynbsp-internet-1096674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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