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Report: #409628

Complaint Review: Fullfillment Center (AKA) Colotox And Acai Berry - Largo Florida

  • Submitted:
  • Updated:
  • Reported By: Prescott Valley Arizona
  • Author Confirmed What's this?
  • Why?
  • Fullfillment Center (AKA) Colotox And Acai Berry 12399 Belcher Rd. S Largo, Florida U.S.A.

Fullfillment Center (AKA) Colotox And Acai Berry I ordered $4.95 sample of each, received a $45.95+ charge on each, repeated charges weekly, no sample received, only full order. THEY ARE CROOKS Largo Florida

*UPDATE Employee: CCN is here to help!

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I ordered a sample of Colotox and Acai Berry for $4.95 each. I received a full order for $44.95 each. Was recharged weekly, so far 4 full extra charges, they charge under the name of 'Central Coast Nutricuticals. (referred below as 'Co.'.

I emailed the 'Co.' to get the RMA#'s to return the product. I also called my credit card co. to inform them of the illegal charges.

I told the 'Co.' that as they did not send the samples as requested, and just 'bumped' my order up to a full order that I was not to be charged a restocking fee of 15%.

Interesting note: Colotox and Acai orders were billed from Arizona, then today's delivery is from Fullfillment Center from Largo, FL., I have never
ordered or seen Fullfillment Center until today's delivery.

I am still waiting for another email from Mr. Lopez of their customer service.

I did tell the 'Co.' in the email that they are unethical, and simply crooks.

I hope this is helpful to anyone else.

I doubt that I'll do 'on-line' ordering again.

I just received another package today, I'm returning it, unopened, I will label it not accepted or ordered and have a return receipt attached from the post office.

Al's gal
Prescott Valley, Arizona
U.S.A.

This report was posted on Ripoff Report on 01/08/2009 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fullfillment-center-aka-colotox-and-acai-berry/largo-florida-33773/fullfillment-center-aka-colotox-and-acai-berry-i-ordered-495-sample-of-each-received-409628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Employee/Owner

#1 UPDATE Employee

CCN is here to help!

AUTHOR: Comp - (U.S.A.)

POSTED: Wednesday, June 24, 2009

If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don't forget to check your spam e-mail box for the response. The Customer Care Department is available to help you 24 hours Mon-Fri and from 8-5 MTS Saturdays and Sundays. We recommend referencing the terms of the offer at the website you placed your order from. Here is an example of the terms, taken from the order page of one of the products PomegranateClear.


Terms & Conditions: You are ordering the PomegranateClear 14-day risk-free trial offer for only $4.95 shipping and handling. Your 14-day trial begins when you receive the product. If you are not satisfied with PomegranateClear for any reason just return the unused portion anytime before the end of the 14-day trial period and you will have no further obligation. For your courtesy, we will provide you with an additional 7 days after the 14-day trial period to allow for return shipping to avoid further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $39.95 approximately 21 days after your receipt of the initial trial shipment. In addition, approximately 30 days after you order your risk-free trial and about every 30 days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using PomegranateClear consistently for 3 months. If you are not fully satisfied with future shipments you may return any unopened containers of within 30 days of receipt for a full refund less the shipping and a 15% restocking fee. Please read the full Terms and Conditions for complete details of this offer.

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