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Report: #714181

Complaint Review: fulltiltpoker.com - Internet Internet

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  • Updated:
  • Reported By: ken — new york New York United States of America
  • Author Not Confirmed What's this?
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  • fulltiltpoker.com www.fulltiltpoker.com Internet United States of America

fulltiltpoker.com Apparently I downloaded fultilt poker troughout the yrs from my computer, work computer-s and so on to play poker. Only last yr did I actually fund one account and never logged onto any of the old ac, Internet

*Author of original report: multiple accounts

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Over the last several yrs I have downloaded fulltilt poker from  my computer and work computer(s) maybe even a family nenber computer. since they do not have telephone customer service I know it would take hrs to get a response back if emailed. Last yr I actually tarted playing with real funds. It was that account  and only that account I ever funded and never even thought about the other accounts I would log onto just to play for fun or to pass the time by. I made multiple deposits with them and this issue was never a problem until I recently emailed them the reuired documents to make a withdrawal. I must have sent that email from one of the accounts I had but never funded or have logged onto in atleast 2 yrs. Now they closed my account that  I had real funds in and they directed me to the account I had from the email address I sent my documents from. They didnt foward the funds however and it has been5 days and I email them but they do not respond back to me . I email them from both email address' the one from the account which had the funds and the one I used to send my documents from that apparently had an account in 2008. I feel that  I have never tried to cheat them and made several deposits only from the one account  and  since I made the one deposit I never logged onto any of the old accounts that I created prior to that one I just feel its a way of them keeping my funds and they didnt mind or bring this to my attention when I made deposits to them from western union from which all my deposits were made that way which has my name listed as the sender. You would think that if it was a problem they would have brought that to my attention but I guess to them it was just a way for me to keep sending and never actually send my ID etc to them. Now that I have done so they have frozen my funds and will not respond back to me.

This report was posted on Ripoff Report on 04/05/2011 02:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fulltiltpokercom/internet/fulltiltpokercom-apparently-i-downloaded-fultilt-poker-troughout-the-yrs-from-my-compute-714181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

multiple accounts

AUTHOR: kebz22 - (United States of America)

POSTED: Wednesday, April 06, 2011

Over the last several yrs I have downloaded fulltilt poker from  my computer and work computer(s) maybe even a family nenber computer. since they do not have telephone customer service I know it would take hrs to get a response back if emailed. Last yr I actually tarted playing with real funds. It was that account  and only that account I ever funded and never even thought about the other accounts I would log onto just to play for fun or to pass the time by. I made multiple deposits with them and this issue was never a problem until I recently emailed them the reuired documents to make a withdrawal. I must have sent that email from one of the accounts I had but never funded or have logged onto in atleast 2 yrs. Now they closed my account that  I had real funds in and they directed me to the account I had from the email address I sent my documents from. They didnt foward the funds however and it has been5 days and I email them but they do not respond back to me . I email them from both email address' the one from the account which had the funds and the one I used to send my documents from that apparently had an account in 2008. I feel that  I have never tried to cheat them and made several deposits only from the one account  and  since I made the one deposit I never logged onto any of the old accounts that I created prior to that one I just feel its a way of them keeping my funds and they didnt mind or bring this to my attention when I made deposits to them from western union from which all my deposits were made that way which has my name listed as the sender. You would think that if it was a problem they would have brought that to my attention but I guess to them it was just a way for me to keep sending and never actually send my ID etc to them. Now that I have done so they have frozen my funds and will not respond back to me.

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