Report: #283237

Complaint Review: Funai Corporation Sylvania T.v.s Lcd

  • Submitted: Tue, November 06, 2007
  • Updated: Tue, November 06, 2007
  • Reported By: west union Ohio
  • Funai Corporation Sylvania T.v.s Lcd

    Rutherford, New Jersey

Funai Corporation Sylvania T.v.s Lcd 400.00$ t.v. purchased in dec.28,2005 picture is out, manufacture defect, won't repair Rutherford New Jersey

Show customers why they should trust your business over your competitors...

on dec. 28.2005 we purchased a 20 inch sylvania lcd t.v. from walmart in west union. we paid 397.00 dollars plus tax for this t.v. this was a housewarming gift to ourselves, as this was our first home. less than two years later our t.v. picture is out, so are we.

i contacted 310-787-3000, customer service about this and was told it was no longer under warnntey and that it would cost more to fix it than to buy a new one. at this point i ask to speak to a higher up. don came on the phone and i told him about the t.v. and informed him that our childern are grown and that this t.v. has set in a built in since it's purchase, there is no way that we caused the problem.

he then said ,that their t.v.s don't do this and that i purchased a defected t.v. that unfortunately it was not under warrnety any more. that there is nothing they can do about it. he also said that if i purchased a new car and it broke down out of warrenty i wouldn't get it fixed free either. i guess he has not heard of lemon laws!

i have been trying to reach corpate office to no aveil. three different people at their office have told me that it will cost more to repair it than to purchase a new one. now we are on a fixed income as my husband is a disabled vetran and i have health problems we can not afford to replace this t.v. or have it repaired. so we are just out of luck!

so, as far as i can tell funai corporation - sylvania does not stand behind their products!

west union, Ohio

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