Funtonia FUNTONIA RIP OFF ONLINE BASED Internet , Internet

I am very upset with the company, Funtonia, (www.funtonia.com).  On March 22, 2011, I signed up online to get ringtones through my Revol phone, which they claimed on their website that they supported.  When I tried to upload a ringtone, I never received anything at all and still was charged $17.97 to my credit card per my Huntington Bank online statement that same day.  I tried 5-6 times to email their customer service department, since that is the only way to reach them (they have no phone number listed to speak with a live person).  I never received any response from them, just that they received the email and would get back to me in 48 hours, which never happened.  All I would like is a credit of $17.97 back onto my checking account (check card).  It may seem like minor amount, but not these days, especially when I never received the service I paid for!  I have told them I would contact the BBB (Better Business Bureau) and still no response.  Can anyone help me with this?  I would just like what I am owed back for the service that was never rendered.  ALso, the description on my huntington bank statement states the following: "check card www.funtionia.com" and was charged the $17.97.  I have paperwork to back that up.  Thank you.