Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #416943

Complaint Review: FWM Laboratories, AcaiBerry Detox - Hollywood Florida

  • Submitted:
  • Updated:
  • Reported By: Lubbock Texas
  • Author Confirmed What's this?
  • Why?
  • FWM Laboratories, AcaiBerry Detox 3007 Greene Street, Hollywood, Florida U.S.A.

FWM Laboratories, AcaiBerry Detox I cancelled auto delivery. They charged my VISA $87.13 and won't credit my account. Hollywood Florida

*Consumer Suggestion: This phone no. is for real; can really fix your financial problems

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I've talked with FWM customer service representatives four times.

The first person, Jenny, assured me that my card would be credited. After 10 days, I called back and was told it takes 10-12 business days for the refund to be credited.

Today, 22 days later, I talked with someone who told me that I had been given false information. When I asked why they would have someone working for their company who was giving false information, he said she had probably been fired. I asked to speak to his supervisor, was on hold for way too long, and finally hung up.

I then called back and talked with Rei who said he would file a request for a refund and asked if I would like to have the email address where he would be sending his request.

He gave me and I just sent an email to: fwmcancellations

I explained my situation and told them I expect an immediate response and VISA credit. I also told them I wouldn't go away quietly so...we'll see.

Connie
Lubbock, Texas
U.S.A.

This report was posted on Ripoff Report on 01/27/2009 03:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fwm-laboratories-acaiberry-detox/hollywood-florida-33162/fwm-laboratories-acaiberry-detox-i-cancelled-auto-delivery-they-charged-my-visa-8713-a-416943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Suggestion

This phone no. is for real; can really fix your financial problems

AUTHOR: Garland Douglas - (U.S.A.)

POSTED: Sunday, March 22, 2009

I read from your report that you already called several representatives and things haven't solved yet. I was a Acai Berry product subscriber before but decided not pursue it after a month. Among the telephone lines I used, 866-949-0138 was the one that worked. There was a friendly operator present on the line who canceled my order and granted me a refund.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now