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Report: #1356321

Complaint Review: Gaijin Online - Moscow Internet

  • Submitted:
  • Updated:
  • Reported By: Sloan — Riverview Florida USA
  • Author Confirmed What's this?
  • Why?
  • Gaijin Online Snow 26, 7th floor, BC Internet Russian Federation

Gaijin Online Gaijin Entertainment gaijinent.com Account closed for refund Moscow Internet

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As most people would do when purchasing a product that is flawed or deceptive they would ask for a refund. I did so after purchasing a horribly made online game called Cross Out which was developed by Gaijin entertainment. Unbeknownst to me and NEVER reported by customer service that by requesting a refund was a reason to remove my user account from another game under that same company.

As a digital product there is no physical item to keep. Simply they turn off access to a product that was paid for with hundreds of hours invested into.

Essentially this is like returning an item to your favorite retail store and once returning they have blocked your ability to shop there again forever. It is beyond a bad business practice and criminal.  

This report was posted on Ripoff Report on 02/15/2017 04:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gaijin-online/internet/gaijin-online-gaijin-entertainment-gaijinentcom-account-closed-for-refund-moscow-interne-1356321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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