Complaint Review: Galacy Websitexf.com - Hackensack New Jersey
- Galacy Websitexf.com 85 Atlantic ST Hackensack, New Jersey U.S.A.
- Phone: 800-656-1026
- Web:
- Category: Computer Service & Repair
Galacy Websitexf.com Ripoff At no time did we agree to a 30 day trial The put it in anyway since we didn't cancel after the trial period we were charged 43.55 on our phone bill I called and they said in the most offensive tone that we agreed and tough you must pay Hackensack New Jersey
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We received a call at home to sell web site hosting service. We said no, but sure send us some info in the mail. At no time did we agree to a 30 day trial! The put it in anyway and since we didn't cancel after the "trial" period we were charged 43.55 on our phone bill. I called Galacy and they said in the most offensive tone that we agreed and tough, you must pay.
Galacy tried to hard sell us by calling our home. The are the most rude people in customer service I had ever spoken to. It appears that they feed off people that don't look at their phone bill too close and hope you pay the fees. I was fortunate to get my 39.95 back but I didn't get my taxes back. SBC ate those fees. When you call the customer service line in kindness, they are immediately on the defence and tell you to quite being a baby and pay! It is recommended not to do busines with these people. Who knows, maybe they will be featured on 60 minutes in the future.
Nick
flint, Michigan
U.S.A.
This report was posted on Ripoff Report on 01/13/2005 09:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/galacy-websitexfcom/hackensack-new-jersey-07601/galacy-websitexfcom-ripoff-at-no-time-did-we-agree-to-a-30-day-trial-the-put-it-in-anyway-127199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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