• Report: #999162
Complaint Review:

Galco Industrial Electronics

  • Submitted: Fri, January 18, 2013
  • Updated: Fri, January 18, 2013

  • Reported By: Tim — Newton North Carolina United States of America
Galco Industrial Electronics
26010 Pinehurst Drive Madison Heights, Michigan United States of America

Galco Industrial Electronics Beware of Hidden Shipping / Handling Costs Madison Heights, Michigan

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My "estimated" shipping cost was less than half of the final shipping cost. I had no way of knowing what the freight charges actually were until after it shipped. I have requested an itemized shipping cost breakdown but have not received one yet. My order was $88 and the shipping was $32. I never buy online when I know that the cost-to-shipping ratio is that high. I plan to eat the expense of this last order that I ever make from Galco Industrial Electronics and chalk it up to lesson learned.

FYI in Galco's justification. The quality of the shipping packages was excellent but the additional costs discussed above was because the order was shipped in two boxes instead of one. One of the boxes had a $3 odd shaped part in it.

Lesson for Galco: The shipping cost should always be disclosed prior to shipment especially if it does not match the estimated cost.

This report was posted on Ripoff Report on 01/18/2013 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/reports/galco-industrial-electronics/madison-heights-michigan-48071/galco-industrial-electronics-beware-of-hidden-shipping-handling-costs-madison-heights-999162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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