• Report: #444256
Complaint Review:

Gallagher Bassett

  • Submitted: Thu, April 16, 2009
  • Updated: Mon, December 07, 2009

  • Reported By:Prattville Alabama
Gallagher Bassett
PO Box 4840 Clearwater, Florida U.S.A.

Gallagher Bassett Rude and very unprofessional company Clearwater Florida

*Consumer Suggestion: Will this help?

*Consumer Comment: Luella Rogers of Gallagher & Bassett Will Try To Place You At The End Of The ROAD!/REBUTTAL

*Consumer Comment: Luella Rogers of Gallagher & Bassett Will Try To Place You At The End Of The ROAD!/REBUTTAL

*Consumer Comment: Luella Rogers of Gallagher & Bassett Will Try To Place You At The End Of The ROAD!/REBUTTAL

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Have had to deal with GB and LuElla Rogers for 2 1/2 years with a herniated disc caused from work related injury. To make a long story short I would be out of work for one to two months at a time before she would approve lumbar injection. this last time out she decided that I took my self out of work even though she made the dr's appt. and has refused to pay for time off. But, she has paid for 3 dr. visits, mri, 1 lumbar injection but not my pay. (go figure) I have reached mmi but due to having degenrating disc diease she wants to know the percentage of prexisting and whats work related pain. the only problem I have is with the herniated disc but the Dr. says there is no way to give her a breakdown of the precentage. So now I think I'm screwed.......

The disc cannot be operated on due to disc degenration. I am back at work, only because of the lumbar injection. Other wise I would be in severe pain, LuElla is suppose to continue paying for these injection. However I feel that because she has not contacted me to settle, I may have to sue to get further medical care. She has been rude and unprofessional ever since she took over after Richard Hawkins left. Everyone who has had to deal with her from the beginning, has never had a nice thing to say when they hung up the phone with her. She is real bad about telling us one thing and my dr's or employer another. She will not send us anything in writing, I guess that way she can change her story when confronted.

My employer even ask for a letter of denial on an er visit back in Nov 08 where she refused authorization(I was unable to move and in great pain). the registration nurse at the er was very stunned by her rudeness. My wife and I were able to hear Luella over the phone she was that loud.

SO to all of you dealing with The Wicked Witch of the South, (I'm sorry Luella Rogers)you have my sympathy. I to will be contacting a Lawyer.

Chuck
Prattville, Alabama
U.S.A.

This report was posted on Ripoff Report on 04/16/2009 06:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/gallagher-bassett/clearwater-florida/gallagher-bassett-rude-and-very-unprofessional-company-clearwater-florida-444256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Gallagher Bassett

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Will this help?

AUTHOR: Charlie - (USA)

File a complaint against her with the Audit unit.  Use this link http://www.dir.ca.gov/dwc/Auditref.pdf.  They will audit her paperwork in your file and if she has delayed your treatments or settllement without giving you proper notice and reason in writing as per their rules/laws they will do something about it.  To get anything out of them, you have to follow their rules and file your requests and demands in writing.  There is a website that explains the rules she has to follow when responding to your requests.  There are time limits and notice requirements that can lead to penalties if ignored.  You have to read about them and know your rights then file notifications to the authorities in proper paperwork to document whats happening to you so they can get involved.  They figure its your responsibility to look into the rules and follow them to defend yourself but no one will tell you how to do it.  I have a current claim and am learning how to fight back and get something done. 

Here is a link to the notice requirements and time limits they are allowed to hold up your rating and approve treatments etc.  http://www.dir.ca.gov/t8/ch4_5sb1a8.html.  If they cannot decide a percentage there are things you can do.  Call the WCAB in your area and ask for the information and assistance officer on duty.  They will tell you what forms you need to file to get something done for yourself and its free.  Hope this helps?

Respond to this report!
What's this?

#2 Consumer Comment

Luella Rogers of Gallagher & Bassett Will Try To Place You At The End Of The ROAD!/REBUTTAL

AUTHOR: Cherie - (U.S.A.)

Yes you are 100% on the spot about Luella Rogers. She will twist and turn any info. you turn into G & B. She does no paperwork! I guess she is the employee that has all the awards on her desk for screwing the working people. At this time she has eveyone in the circle running around with anything you are required to do to please her. You know her job is to take you down. She may hold the title of employee of the company. I think at times she is related to higher ups. Just keep all of your paperwork. Call all local work comp info. centers on up to date issues. If we all stick together the insurance sources will listen to us. This women is a dream machine if you need a woodpecker. My issue with her is kind of the same. She has tried to place me in a very dark hole. She ia unable to listen to my doctor. Now she can educate your workplace on any little conversation to bend her way after you have worked very hard for the company. She will cut you off of any money at anytime along with medication and special needs. To Luella Rogers not one person can have an on-the-job injury. One injury can happen in one second, due to work safety dealing with my issue. For over 5 years I have been with Cracker Barrel. She has been wanting me to return to work with major pain, bent leg not able to tolerate the pain so she can close her case or make me jump into another hoop. Grant you I want to work. Cracker Barrel wants all guest in and out in 17 mins. They have up to 600 people a day visit the dinning room. My job title is sever/trainer par 4. She wants me to host. Yet all the job requirments cross over with server. She has cut off my P.T. after being told by the doctor I need this. If you are dealing with any issue concerning G & B and Luella Rogers please let Chuck and others know. We all need help. Cherie~Covington,Louisiana
Respond to this report!
What's this?

#3 Consumer Comment

Luella Rogers of Gallagher & Bassett Will Try To Place You At The End Of The ROAD!/REBUTTAL

AUTHOR: Cherie - (U.S.A.)

Yes you are 100% on the spot about Luella Rogers. She will twist and turn any info. you turn into G & B. She does no paperwork! I guess she is the employee that has all the awards on her desk for screwing the working people. At this time she has eveyone in the circle running around with anything you are required to do to please her. You know her job is to take you down. She may hold the title of employee of the company. I think at times she is related to higher ups. Just keep all of your paperwork. Call all local work comp info. centers on up to date issues. If we all stick together the insurance sources will listen to us. This women is a dream machine if you need a woodpecker. My issue with her is kind of the same. She has tried to place me in a very dark hole. She ia unable to listen to my doctor. Now she can educate your workplace on any little conversation to bend her way after you have worked very hard for the company. She will cut you off of any money at anytime along with medication and special needs. To Luella Rogers not one person can have an on-the-job injury. One injury can happen in one second, due to work safety dealing with my issue. For over 5 years I have been with Cracker Barrel. She has been wanting me to return to work with major pain, bent leg not able to tolerate the pain so she can close her case or make me jump into another hoop. Grant you I want to work. Cracker Barrel wants all guest in and out in 17 mins. They have up to 600 people a day visit the dinning room. My job title is sever/trainer par 4. She wants me to host. Yet all the job requirments cross over with server. She has cut off my P.T. after being told by the doctor I need this. If you are dealing with any issue concerning G & B and Luella Rogers please let Chuck and others know. We all need help. Cherie~Covington,Louisiana
Respond to this report!
What's this?

#4 Consumer Comment

Luella Rogers of Gallagher & Bassett Will Try To Place You At The End Of The ROAD!/REBUTTAL

AUTHOR: Cherie - (U.S.A.)

Yes you are 100% on the spot about Luella Rogers. She will twist and turn any info. you turn into G & B. She does no paperwork! I guess she is the employee that has all the awards on her desk for screwing the working people. At this time she has eveyone in the circle running around with anything you are required to do to please her. You know her job is to take you down. She may hold the title of employee of the company. I think at times she is related to higher ups. Just keep all of your paperwork. Call all local work comp info. centers on up to date issues. If we all stick together the insurance sources will listen to us. This women is a dream machine if you need a woodpecker. My issue with her is kind of the same. She has tried to place me in a very dark hole. She ia unable to listen to my doctor. Now she can educate your workplace on any little conversation to bend her way after you have worked very hard for the company. She will cut you off of any money at anytime along with medication and special needs. To Luella Rogers not one person can have an on-the-job injury. One injury can happen in one second, due to work safety dealing with my issue. For over 5 years I have been with Cracker Barrel. She has been wanting me to return to work with major pain, bent leg not able to tolerate the pain so she can close her case or make me jump into another hoop. Grant you I want to work. Cracker Barrel wants all guest in and out in 17 mins. They have up to 600 people a day visit the dinning room. My job title is sever/trainer par 4. She wants me to host. Yet all the job requirments cross over with server. She has cut off my P.T. after being told by the doctor I need this. If you are dealing with any issue concerning G & B and Luella Rogers please let Chuck and others know. We all need help. Cherie~Covington,Louisiana
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X