• Report: #826703
Complaint Review:


  • Submitted: Sun, January 22, 2012
  • Updated: Sun, January 22, 2012

  • Reported By: Craig — Liberty Township Ohio 45011 Ohio United States of America
PO box 5326 Culver City, California United States of America

Gamefly Company charged for damages to a game that I did not cause and they refuse to send me the "damaged" disk Culver City, California

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Gamefly has decided to charge me for "damage" to a disk they claim happened while I had the disk. I have fought this for days and days. They refuse to send me the damaged disk until I pay them. I finally agreed to pay the $33.00 to them. I had another game rented at the time. Since I could not trust them with another return, I had to purchase the other game I had rented. To make matters even worse they charged me shipping on a game I already have and shipping on the damaged disk they refuse to return to me. I have files multiple complaints to the Better Business Bureau and even the Federal Trade Commission. 

After paying them $81 for 2 games and shipping for nothing, I asked for confirmation that they would remove my credit card information from their system. That started a series of emails asking me to give them the OK to charge me again for the same game. No one will answer the phone so everything is over email. I will have to call and cancel my credit card tomorrow to keep them from continuing to charge me for the same thing. 

This report was posted on Ripoff Report on 01/22/2012 12:46 PM and is a permanent record located here: http://www.ripoffreport.com/reports/gamefly/culver-city-california-90231/gamefly-company-charged-for-damages-to-a-game-that-i-did-not-cause-and-they-refuse-to-sen-826703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Gamefly

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?