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Report: #1349336

Complaint Review: GameStop - Nationwide

  • Submitted:
  • Updated:
  • Reported By: LMC20720 — Dallas Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • GameStop Nationwide USA

GameStop GameStop Didn't Email Digital Gift Certificate I Ordered Nationwide

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I ordered a $50 digital gift certificate from Gamestop on 1/9/17 with the expectation to receive it via email the same day.The order was marked "closed" on Gamestop's website, but I haven't received the gift certificate.

I sent an email on 1/10/17 to inquire about the status. They said they needed my full billing address in order to proceed, which I sent immediately, but never got a response. On 1/11/17, I sent another asking where is the gift certificate and included my order number, name and full billing address. They sent me another apologetic email saying they need my name, order number, and full billing address in order to continue.

Suffice it to say, I still haven't received the gift certificate.And at this point, I just want my money back.

This report was posted on Ripoff Report on 01/12/2017 06:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gamestop/nationwide/gamestop-gamestop-didnt-email-digital-gift-certificate-i-ordered-nationwide-1349336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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