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Report: #1379417

Complaint Review: Gamestop - Jefferson City Tennessee

  • Submitted:
  • Updated:
  • Reported By: Marz — Honaker Virginia United States
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  • Gamestop 621 E Broadway Blvd Jefferson City, Tennessee USA

Gamestop I purchased a game called Mafia 3 and I went ahead and got the NEW one because it was a couple dollars higher than the USED. When I got home and opened it, there was NO game in it. Also, the map that came with it had clearly been used and not new as the store claimed and sold me. THe map had ink pen markings and writing everywhere and there is a circle like someone sat their drink on it. I called back to the store that sold me the 'New' game and they insisted that they never sold that to me and they said that I never came to their store! I have the receipt saying I did! Jefferson City Tennessee

*Consumer Comment: They're liars

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I purchased a game called Mafia 3 and I went ahead and got the NEW one because it was a couple dollars higher than the USED. When I got home and opened it, there was NO game in it. Also, the map that came with it had clearly been used and not new as the store claimed and sold me. THe map had ink pen markings and writing everywhere and there is a circle like someone sat their drink on it. I called back to the store that sold me the 'New' game and they insisted that they never sold that to me and they said that I never came to their store! I have the receipt saying I did! So not only did they sell me a game with no disc in it, they sold me a 'NEW, Never opened' game! They absolutely ripped me off and I am pissed off!

This report was posted on Ripoff Report on 06/15/2017 07:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gamestop/jefferson-city-tennessee-37760/gamestop-i-purchased-a-game-called-mafia-3-and-i-went-ahead-and-got-the-new-one-because-i-1379417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

They're liars

AUTHOR: Hawkeye - (United States)

POSTED: Thursday, December 17, 2020

It's known that Gamestop employees take games home and sell them as new. New at Gamestop doesn't mean actually new. They will tell you that it's still new even if it has been opened. Clearly some pos employee took the game home and either forgot to put it in the case or kept it. I once bought The Witcher GOTY and when I got home, it was the regular version! 

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