Report: #702896

Complaint Review: GAMESTOP

  • Submitted: Fri, March 04, 2011
  • Updated: Sat, March 05, 2011
  • Reported By: edidas — oceanside California United States of America
    467-7 COLLEGE BLVD
    Oceanside, California
    United States of America


*Consumer Suggestion: Someone doesn't understand economics.

*General Comment: Not sure how this is a rip-off....

Show customers why they should trust your business over your competitors...

February 02, 2011 – Purchased a used 80GB, 2USB, PS3 System @ $239.99.  Also purchased 2 new games, Gran Turismo 5 @ $59.99 and Call of Duty: Black Ops @ $49.99.   Subtotal - $349.97 and after tax $380.59.


Due to unforeseen circumstances a little over a month later, I had to sell these items back to the store for cash. 


March 04, 2011 – Returning to the GameStop store where I originally purchased these items. [continued below]....

.....  I was assisted by the same associate that helped me purchase these items.  When he entered in the serial number for the PS3 system, it rung up as actually being a 40GB PS3 Console.  Apparently the Associate initially entered the wrong serial number into their system during the original purchase.  When I questioned the Associate about this issue, he states, “Oh, don’t worry man.  They are sold at the same price, so it’s all good.”  I believe if he would of shown me an advertisement confirming his statement, I wouldn’t be this concerned.  If they were sold at the same price, I definitely wouldn’t want the smaller version. 


The PS3 Console rings up at $70.00, don’t forget the 20% fee for cash back trade-ins, leaves me @ $56.00.


The two games ring up @ $23.00 and $24.00, minus the 20% for cash back again.  Both games total a return of $37.60 ($18.40 & $19.20).


I received a Grand Total of $93.60


With only a month and two days of usage and with no embellishment from me of the condition of these items, they were received in very good, excellent, working condition.  Therefore, they were brought back in that same condition, if not better.


I want people to know that NO matter the advertisement of this service program, they are taking the advantage to the extreme with this one.  I would consider this to be an extremely unethical service program and advise others NOT to participate like I did and find an alternate solution. 

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This report was posted on Ripoff Report on 03/04/2011 09:54 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Someone doesn't understand economics.

AUTHOR: BrianAPaone - (United States of America)

GameStop, like any business that does buy-sell-trade, is out to make a profit. That means when it comes to buying secondhand equipment and games (and regardless of condition, that's what your items were - secondhand), they purchase at wholesale and sell at retail (or something close to it).

When you sell your secondhand stuff to a place like GameStop, you're most certainly not going to get anywhere close to retail for your items. GameStop is a business, not an end consumer. They're not buying your console and games to use; they're buying 'em to resell which means they're obviously not going to spend a whole helluva lot on buying 'em.

So no, it's not a ripoff. You just don't understand wholesale/retail economics.
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#2 General Comment

Not sure how this is a rip-off....

AUTHOR: Bill - (U.S.A.)

I don't quite understand why you're so upset. You must have been okay with the amount they were proposing.  I mean, you did ACCEPT the offer.  You should have sold them off privately.  I'd have given you $50 for those 2 games.

It's not a rip off if you know the terms going in, and then accept the offer.  There was no "surprise" here. 
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