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Ripoff Report | Gametag Review - , Internet - Gametag failed to deliver
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Report: #787718

Complaint Review: Gametag - Internet

  • Submitted:
  • Updated:
  • Reported By: John — Mountain Home Arkansas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Gametag Internet United States of America

Gametag Gametag failed to deliver product that I ordered, and won't respond to messages of any kind! Incorporated in the State of Florida Internet

*UPDATE Employee: Issue Resolved: Order Was Delivered

*Author of original report: De Facto

*General Comment: Just a suggestion...

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I ordered an Everquest computer game account on 10/06/2011, received an email order confirmation on the same day, and I haven't heard from them since. I've sent them several messages through an instant messaging service on their site, facebook, and direct email (their Live Chat service is conveniently never available). I told them that I would be reporting them to the Attorney General of the State of Arkansas today, and that their name would be MUD in the Internet gaming community. I saw this site, and decided to do the MUD thing first. The account only cost $21.00, but I really hate to let someone get away with this crap

This report was posted on Ripoff Report on 10/11/2011 10:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gametag/internet/gametag-gametag-failed-to-deliver-product-that-i-ordered-and-wont-respond-to-messages-o-787718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 UPDATE Employee

Issue Resolved: Order Was Delivered

AUTHOR: Tag Agent - (United States of America)

POSTED: Thursday, October 27, 2011

This message is for John,

Your order was delivered to you on September 15, 2011 at 1:10AM EST per the exchange you made in order to finalize this order. We would appreciate if you would actually post the facts instead of defaming our company which you did in your last reply. 

@Edgeman
Many of the games we sell, as well as the "new" games we will be listed next month allow virtual trading. Games such as Anarchy Online, Diablo 3, EverQuest 2, and others allow you to sell virtual products. Other games allow you to transfer characters and accounts. So depending on the game, we don't violate the terms and conditions. Also, in countries such as Korea, the virtual product industry is legal. 

However, the sale of virtual accounts is a gray market as it causes no direct damage to them as they are now receiving money from a "subscribed" account which should have been "unsubscribed". In most of these games, the reason it's stated there in their Terms of Service is so that the game developers can protect themselves legally from class action lawsuits against gamers if they ban an account that was gold farming, macro, botting, or exploiting their game. 


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#2 Author of original report

De Facto

AUTHOR: John - (United States of America)

POSTED: Wednesday, October 12, 2011

While I agree that purchasing game accounts and purchasing virtual game currency i.e. "platinum" or "gold" violates Blizzard's and Sony's stated "Terms of Use", both of these companies, as well as others, wink at this activity. Internet gaming companies know that this activity occurs every day, yet they refuse to take any action to stop it. Most of these games would be unplayable or unacceptably tedious without the ability to buy virtual game currency. As far as buying and selling of game accounts go, the people who expend considerable thought, time and money to level and equip these accounts should have the right to sell them if they wish, as long as the buyers don't abuse the game environment by spamming and behaviors that irritate other players. As a veteran of World of Warcraft, I contend that Blizzard actively works with gold sellers, and purposefully structures its game environment, i.e. "Battlenet" to facilitate hacking and theft of accounts. 

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#1 General Comment

Just a suggestion...

AUTHOR: Edgeman - (U.S.A.)

POSTED: Wednesday, October 12, 2011

Never expect ethical behavior from a company whose business model is based on violating another company's user agreement.

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