Complaint Review: Garmin International, Inc. - Olathe Kansas
- Garmin International, Inc. 1200 East 151st Street Olathe, Kansas United States of America
- Phone: (913) 397-8200
- Web: www.garmin.com
- Category: Miscellaneous Electronics
Garmin International, Inc. Garmin will not honor thier warranty or thier product Olathe, Kansas
*Consumer Comment: Physical damage not covered under warranty.
I purchased a Garmin for my bike and with in two month the bracket failed and the unit fell out breaking. I contacted the dealer and they told me they have had such a problem with these unit that I would need to go direct to the factory for a replacement. I contacted the factory and recieved such a run around. The Garmin factory knows there are problems with these unit but will not honor thier warranty.
This report was posted on Ripoff Report on 09/03/2010 01:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/garmin-international-inc/olathe-kansas-66062/garmin-international-inc-garmin-will-not-honor-thier-warranty-or-thier-product-olathe-637206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Physical damage not covered under warranty.
AUTHOR: T - (U.S.A.)
SUBMITTED: Monday, August 29, 2011
As is clearly stated in the warranty, physical damage is not covered by warranty. It makes no difference how it happened. No company will cover a product under warranty if it has physical damage. Therefore, there is no warranty to honor.
http://www8.garmin.com/support/warranty.html
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