Report: #1378977

Complaint Review: Gary Lovelace

  • Submitted: Tue, June 13, 2017
  • Updated: Tue, June 13, 2017
  • Reported By: Ripped Off Customer — Phoenix Arizona USA
  • Gary Lovelace

    Internet
    USA

Gary Lovelace Google Business Listing Fraudulent Fake Reviews. My company was banned on Google because of him. San Diego Internet

*Author of original report: Wrong company, buddy! Obviously you have alot of other angry clients as well.

*REBUTTAL Owner of company: Austin Choice Limo - Said Faiq

Show customers why they should trust your business over your competitors...

This man is a scam artist and ruins buisnesses. He smooth talked me into signing up for his Google Business listing scam and assured me my business would be at the top of Google Business listing results. I fell for it, and quickly my listing began receiving several positive "reviews" and my listing was appearing at the top of the business listings.

Then, I realized the "reviews" were all FAKE. In fact, when researching who they were, they stated they were ALSO customers of his. That is unbelievable. He is using other people's information and names to review companies they've never heard of. I asked him if the reveiws were real, and he said he "hosts reviews". Whatever that means. I asked if they were real reviews again, and he said it didn't matter because my business was near the top of the listings. Unfortunately, I found out the hard way that the fake reviews caused Google to completely REMOVE my business entirely from the Google Business listings and they will not allow me to to get it back on. So, I am extremely upset and he has ruined any chance for another company to help me legitimately. 

I researched him and found out he lives in a small apartment in a poor area of San Diego, and that was a far cry from the wealthy and successful business owner he claimed to be. BEWARE OF THIS CROOK. He is arrogant and when I confronted him he yelled profanities at me, called me a loser, and hung up on me. He will not answer my calls any longer. And the only number I have of his is his cell phone. 619-279-0145 that he will not answer and accept responsibility for what he has done to me and my company, and most likely many others. 

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This report was posted on Ripoff Report on 06/13/2017 10:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/gary-lovelace/internet/gary-lovelace-google-business-listing-fraudulent-fake-reviews-my-company-was-banned-on-g-1378977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#1 Author of original report

Wrong company, buddy! Obviously you have alot of other angry clients as well.

AUTHOR: - ()

That information has nothing to do with my business. The false reviews on my account are from people who don't even live near my business or had any interaction with me, and that was the reason it was removed from Google. You are unethical, vulgar, and should be ashamed of yourself. Your smooth talking may fool people at first, but when their business gets taken off of Google, it won't matter how good you faked the reviews it to get it near the top temporarily. 

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#2 REBUTTAL Owner of company

Austin Choice Limo - Said Faiq

AUTHOR: Sx1nsty - (USA)

Said, 

Your listing has not been blacklisted by Google, it was flagged by a competitor and marked as closed. If you search your business name Austin Choice Limo Austin, TX, you'll notice your listing is live.

I refunded your last month payment on Nov 2016 because I wanted you to be happy. The performance of our campaign still has you ranked number one. You had several months of reports with over 100 Calls in Google My Business! What I find funny is your ranked on the 1st page of Google Maps for Limos, in Austin TX. The reviews that I assisted you to gather is the major reasoning for it. 

I also emailed you in Jan to tell you I would assist you with the appeal process but you never gave me access to Google My Business. 

I have been in business for 10 years and have never had a formal complaint and have a ton of happy customers and great referrals from doing good business and operating with ethics. 

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