Complaint Review: Gateway Credit Card Plan/Citibank USA, N.A.
- Gateway Credit Card Plan/Citibank USA, N.A.
PO Box 8181
- Phone: 800-927-1948
- Category: Computer Fraud
Gateway Credit Card Plan Citibank USA, N.A. ripoff business from hell, ripoff waste of time, the business that doesnt give a dam Gray Tennessee
*UPDATE Employee: Rates based on credit
*UPDATE EX-employee responds: i agree that interest ratea are outrages
I tried to come to a settlement agreement with them and they refused. They will be calling to make one when my account becomes overdue, and I've spent the money on something else.
I ran into a problem with them about a year ago. My son went into the hospital for several weeks. I was out of work for about 6 months because of it. They called me every day wanting to settle then.
They are very uncompassionate. We finally reached an agreement on payments when I was able to return to work. I have kept my account up to date and in good standing with them since then.
I even tried to return my computer to Gateway, because I have had trouble with it ever since I got it. They wouldn't take it back. They cut off tech support after 3 months and told me if I wanted tech support, I'd have to pay extra.
The computer isn't even worth the cost it took to build it. Next time, I'll get a Dell. I no longer want to deal with Gateway, Hurley State Bank, or Citibank USA. They are unfair, unkind, and screw you every chance they get.
I don't see why anyone would want to deal with these companies. I have and will continue to discourage anyone considering a computer purchase from going through this company to get it.
This report was posted on Ripoff Report on 04/09/2003 07:34 AM and is a permanent record located here: http://www.ripoffreport.com/reports/gateway-credit-card-plancitibank-usa-na/gray-tennessee-37615/gateway-credit-card-plan-citibank-usa-na-ripoff-business-from-hell-ripoff-waste-of-tim-52173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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