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Report: #1088588

Complaint Review: Gateway Financial Solutions - Saginaw Michigan

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  • Reported By: Jacqueline — Highland Michigan
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  • Gateway Financial Solutions P.O. Box 3257 Saginaw, Michigan USA

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I have been financing a car through this company for 16 mos, on time, have never missed a payment. They set off a "beeping signal" to my car last week, indicating they did not receive my current payment. I told them, not only did your company recieve my money order, but according to Western Union, YOU CASHED IT!! They would not agree with me, called me "rude", hung up on me several times, and SHUT MY CAR OFF! I had no vehicle for an entire day. My son and I had to walk on foot, (whereas he ended up getting hurt) and finally I had a friend of mine call them.

They threatened to hang up on him also, so he informed Gateway if they do not turn my car back on, SINCE THEY HAD ALREADY CASHED MY CHECK, that we would have a lawyer by Friday. They put him on hold, and within 20 minutes had "miraculously" found my money order in another clients file. Mistakes happen,,,,,but instead of giving me the benefit of the doubt, they treated me as the ENEMY and caused mental and emotional stress for me and my family. Gateway Financial is unprofessional, rude, corrupt (25% interest? Really?) and absolutely treats their customers with distain. How dare they??? Dont go near them, you will end up broke, and, as it turns out.....ON FOOT!!

This report was posted on Ripoff Report on 10/01/2013 09:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gateway-financial-solutions/saginaw-michigan-48605/gateway-financial-solutions-this-company-is-corrupt-should-be-put-out-of-business-sag-1088588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
3Consumer
0Employee/Owner

#4 Consumer Comment

Unethical Business

AUTHOR: BDB - (USA)

POSTED: Thursday, March 17, 2016

Just to add to this, even though this report is old compared to when I am writing this. But this company still gets under my skin just thinking about how crooked they are. The company is definitely unethical in the business they provide. They target people with low credit scores and then work with companies that sell lemon cars. This causes uncovered repairs in the domino effect causing late payments and reposessions.

Your company claims to report good credit but in return will file a civil lawsuit and charge 14% annual interest on the amount owed.

Now tell me how you think your company is there to be friendly and provide a good service?

I totally agree with the first person that wrote this. Avoid this comapny at all cost. I was in the process of repairing my credit. The thing that turned me on about this company was when the sales person told me they reported to the credit companies about your on time payments. Then I recieved the price tag on what I would pay. My first impression was. This is a mistake. I should of listened. But on the other hand I was thinking that the 17 thousand they charged me for a 3 thousand dollar vehicle would look great on my credit report. That is not what happened. Lets just say the only thing they will report on your credit is negative. Not all the on time payments you made.

 After 6 months straight of on time payments and another $3000 in repairs to the vehicle that were not covered. This company still did not report to the credit companies and did not help in repairing my credit. Which is what they advertised at the time of me buying the vehicle.

I then deciided to stop putting money into it and gave them the vehicle back. They took me to court and filed a civil judment against my credit and now lets just say I pay cash for everything. As long as I live. This crooked company will not see a dime from me. I will file bankruptcy before I give them another dime. 7 grand later no improvement on my credit. Just a tough lesson learned. Once Again AVOID this company at all cost!!!!!!!

P.S My score went from a 653 down in the 400s after this company. Thanks Gateway for taking over contracts for lemon cars and making peoples credit worse.

 

BDB

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#3 Consumer Comment

Okay, so you have "perfect credit".....

AUTHOR: Ken - ()

POSTED: Tuesday, October 01, 2013

 In that case, you are stupid beyond belief to go with Gateway.  Here's from their web site...


"Founded in 1996, GFS is a Michigan based sub-prime finance company that provides indirect automobile financing to individuals with challenging or limited credit. We purchase retail installment sales contracts from both franchised and independent automobile dealerships.

With more than 17 years of experience in sub-prime finance we recognize the value in putting the customer first. Our approval process begins with a PERSON, not a SCORE. This means that everyone has a chance to obtain vehicle financing, regardless of their credit."

 

Why would ANYONE with "perfect credit" go with a sub-prime lender charging double digit interest and installing a GPS disabling device on their vehicle.

You are either lying about your "perfect credit" or you are as dumb as you appear to be...which is it?

There are NO other choices.

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#2 Author of original report

Are you retarded?

AUTHOR: Jacqueline - ()

POSTED: Tuesday, October 01, 2013

 My goal is to inform the public to avoid this company. Since you have no intelligent commentary, (based on the fact that my credit is perfect for one) you are already proving to be intellectually inferior from the start. I refuse to argue with a half-wit who's main goal is to sit around in his underwear all day, rubutting with comments such as "waa, waa, waa". For the rest of you, as I stated, please be weary of this company. For Jim, go for it. They would looovvvee to have you as their #1 customer!

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#1 Consumer Comment

Oh Poor Baby

AUTHOR: Jim - ()

POSTED: Tuesday, October 01, 2013

Isn't it SO, SO terrible you had to walk!  Imagine the mental anguish!  You're right, mistakes happen.  If you didn't like the interest rate, then you should have signed the contract!  Better yet, perhaps you should have not destroyed your credit so that you ended up with a SUBPRIME lender.  Neither you nor any other deadbeat is ENTITLED to low interest rates!

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