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Report: #301337

Complaint Review: Gateway International, Www.bellyellowpagelistings.com - Washington District of Columbia

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  • Updated:
  • Reported By: Fort Lauderdale Florida
  • Author Confirmed What's this?
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  • Gateway International, Www.bellyellowpagelistings.com 3220 N Street NW, #151 Washington, District of Columbia U.S.A.

Gateway International, Www.bellyellowpagelistings.com False Invoicing Washington District of Columbia

*REBUTTAL Owner of company: A little Upset

*Consumer Suggestion: I couldn't disagree more!

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Be careful of this company. They make a contact with someone that has authority within a company, and even if you say no thank you, or contact some other department, they invoice you, then threaten to take you to collections. Since their invoice is less than $500 dollars, they state that a verbal contract is enough to invoice, and will refuse to give you proof it ever occurred.

Most companies probably pay it due to the amount, and would rather not fight. But we did! They are located in Washington, DC, but their call center is in Montreal. Complete rip-off. Just another point, they argued that they had our company already listed, and were providing the service. We are not listed on their website.

Don't take it, fight back.

Kevin
Fort Lauderdale, Florida
U.S.A.

This report was posted on Ripoff Report on 01/18/2008 03:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gateway-international-wwwbellyellowpagelistingscom/washington-district-of-columbia-20007/gateway-international-wwwbellyellowpagelistingscom-false-invoicing-washington-district-301337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

A little Upset

AUTHOR: Lorne Schacter - (Canada)

POSTED: Wednesday, March 05, 2008

Gateway International is a family and management owned business. The company has three divisions, PowerGrip Manufacturing, makers of the PowerGrip locking system for roll off trucks. Family group studio, importers of hand painted portraits. And, more resently, BellYellowPageListings.com

Gateway first two divisions have been doing business for over 8 years and has a history of responsible and respected customer service to thousands of customers. Our most recent division, BellYellowPageListings.com is being operated with the same responsible ethics by the same management staff.

BellYellowPageListings.com provide a unique service to the business community. We create and direct your companies' directory information to over 60 of the biggest phone directories on the net. We also profile your business products and services and forward the data to major search engines, such as Yahoo, MSN and Google. I don't want this to sound like a sale pitch, but we are very proud of the job we are doing. Specially to new business that need all the help possible to succeed.

Today a customer called and informed us of the article in Ripoff Report, and honestly, I was shocked and mad at the negative profile from the report. My message to Kevin from Fort Lauderdale is sorry. I'm not sure what we did to make you think we are a rippoff organization. I can assure you we are not and have many testimonials from customer to back that up. If your not happy about something, please call 1-866-482-7711, I'm sure we can resolve it.

As for the report from Reno, NV. Thank you, we appreciate your kind word.

Regards, Lorne Schacter, V.P. Gateway Marketing

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#1 Consumer Suggestion

I couldn't disagree more!

AUTHOR: Gbrosconstruction - (U.S.A.)

POSTED: Friday, February 29, 2008

Usually, I would not sign up to an online thread, but i was so surprised by what i had read, i just had to share my piece. I run a fast growing carpentry and construction company in Reno, NV and am baffled since i can almost hold the Bell YellowPage Listings accountable for the sharp increase in business since using their services.

Firstly, I do not know why they would not have agreed to this service. I have been published in all of the online directories that you could possibly imagine, not to mention my company's ad comes up in Google on the first page when you are searching for us in Reno - and i don't even have a website! Seriously, the amount of business they have genrated for me has well exceeded the amounts that i was invoiced, which even included a payment plan!

Not to mention the amount of care the provide to thier customers. I was called by an agent of the company, Ian, in order to initiate the Merchant Profile Management System that I had not even been aware was included in the price. We've set that up, and now i am on the Google, with all my services listed. All this for a quarter of the price of building a website?

Anyway, unless you are my competition, i highly recommend ignoring Kevin's ignorance. To me, it sounds like a typical "who ordered this" and no one fessed up within the company scenario (typical of small-market, low-yield businesses). Their service was definitely worth while for me AND next year it only costs half as much to renew!!!! I thank you, Gateway International, and so does the wife since i was finally able to come through for her on her birthday this year!

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