Gateway Tire and Service, Wade, general manager and Jerry, manager Lost my wheel bolt key and charged me $20.00 to remove a single tire Tulsa Oklahoma

I would like to speak with someone in the cooperate office because Wade, the regional mannager, seems like he does not care or he agrees with whatever Jerry, the mannager, says without investigating the issue or hearing the customer's position.

First I spent $730 at the shop, including buying 4 new tires then your technician charged me $20 just to remove a tire.

Second your mechanic left my break pad light on. So I had to bring my car back up to the shop to get it turned off.

Last, one of your mechanic's lost my wheel bolt ket that I had in my glove box.