I worked for Gaughan companies as a resident manager for just under three years with an outstanding work performance that I kept records of. There were several occasions where I was asked to do much more than I would get paid for, but did it because the consiquence for not would be losing my families home. The list of unacceptable behavior by upper management, particularly Pamela Pittman and Julie LaFreneire who were both fired with in weeks of my termination, is an endless one.
I was terminated the day after my disabled wife was released (on a Sunday) from the hospital with a serious illness and told that my work quality was unsatisfactory and I had some how failed to follow instructions even though my previous monthly inspection said everything I was doing was satisfactory. This was on 1-11-05. We were told my duties would be terminated as of and that we had to move by 1-31-05 OR pay for February rent and be able to stay in the appartment. As in the job description packet for resident managers it clearly states "employment may be terminated by either employer or employee at any time with or without notice and/or with or without cause." We agreed to be out by 1-31-05.
We moved into our new home on January 31st, 05. Our apartment was cleaned, disinfected, and entirely empty of our belongings. Our garage was completely vacant of our belongings also, and was cleaned of any debris or dirt. We were very careful about this because we watched this company overcharge people just because they felt like it all the time. Rules there changed daily depending on who you talked to.
Julie Lafreneire was called on several occasions between the 31st of January in the AM and the fourth of Feb and asked if she could come and do our check-out. We have phone records to show that we tried to get her to come do her paperwork several times. She responded "I'm just too swamped today, call me about it tomorrow." This went on for five days. Rules there changed daily depending on who you talked to.
We later, on the 18th of Feb. 05 received a letter stating that charges were still being estimated on the over seven year old worn out carpet cleaning and damages. We disputed this because the new tenants could not legally move in until the carpet had been cleaned and they were in as soon as they got the job 2 days after we were finally able to do our check-out. We then received another letter stating that our security deposit was not enough to pay for charges and February rent. Now just yesterday we received a packet of papers stating their rebutle, and included in it are leters about supposed verbal agreements I (didn't make)made with Julie Lafreneire concerning extending our residency through February. They also sent me a copy of my altered check out form.
Their claim is that we wanted to live there through February even though we had a home lined up to move into and our new landlord had already called her to ask about our rental history~ she told him we were excellent renters.
In the packet we received yesterday there was a brand new charge all of the sudden added for the removal of a vehicle in their parking lot last winter that was not even ours.
I will always ask from now on before I do business with anyone in MN if they are affiliated in ANY way with Gaughan Companies and will advise others to do the same.
Rick and amie