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Report: #522785

Complaint Review: GBL24 - Bialystok Internet

  • Submitted:
  • Updated:
  • Reported By: dp — sunnyvale California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • GBL24 Internet United States of America

GBL24 sklep@gbl24.com, sklepgbl24@gmail.com the payment service approved my transaction, then 15 minutes later rejected me, but still charged me Bialystok, Internet

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I placed an order with GBL24 for their cleaner product.  I used my credit card and went through their payment service, Dotpay.  I finished filling in the info, and they informed me the transaction will be processed.  It was on that alert page that I noticed there was a problem with the address, since my shipping address and my credit card address were different.  I then got a confirmation that the transaction had been approved.  I sent an email to inform GBL24 to ship to the proper address.  But when I checked out "my account" on GBL24's website, it said that the payment was still due.  I checked my email and sure enough, the transaction has been approved and my bank account had been charged.  I was writing to GBL24 to clear up this problem when, 10 minutes later, I got an email saying the transaction was rejected.  I already got charged!  Now, I'm not sure if the problem was with GBL24 or Dotpay, but either way, I'd avoid these two companies.  Too sketchy.  I notified my bank to cancel the transaction and halt payment.

This report was posted on Ripoff Report on 11/11/2009 08:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gbl24/internet/gbl24-sklepgbl24com-sklepgbl24gmailcom-the-payment-service-approved-my-transaction-522785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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