ED Magedson – Founder
GC Services940 Westport Plaza Dr Suite 425 St Louis, Missouri USA
GC Services Garland Robinson Bogus Late fees St Louis Missouri
My American Express account was taken over by GC Services. I then, received two separate bills -- one from American Express and one from GC services. The amounts and due dates were different/varying which made managing the account confusing. A payoff amount was finally quoted and I paid off the bill only to receive another bill for a late fee of 35.00. Because the final payment was mailed in a timely manner, I disputed the amount. The rep said it was 24 hours late or processed one day late and to forgive the charge, I would have to contact Am Express - which resulted in a circle of finger-pointing and "That's not accurate Maa'm" in terms of who could consider waiving an addtl. bogus late fee. I feel the late fee should be forgiven due to the confusing nature of the billing as well as the circle-calling - "Call Am Express," "Call GC Services" I was referred to for a frustrating non-solution.
I would like the fee remitted.
This report was posted on Ripoff Report on 07/05/2013 12:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/gc-services/st-louis-missouri-63146/gc-services-garland-robinson-bogus-late-fees-st-louis-missouri-1064627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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