• Report: #929153
Complaint Review:

GE Capital

  • Submitted: Sat, August 18, 2012
  • Updated: Sat, August 18, 2012

  • Reported By: Gen — Las Vegas Nevada United States of America
GE Capital
Internet United States of America

GE Capital PayPal Apply for a PayPal Mastercard, get approved, then get a GE Capital Line of Credit instead Internet

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A couple of months ago(May I believe), I applied for a PayPal MasterCard through my PayPal Account. After entering all of the requested data, I was sent to a page telling me I had been approved and that I would be receiving an email with instructions on how to submit a photo for use on the card. Within a week, I had recieved a notice from GE Capital that the amount(not form) of credit issued had been adjusted downward. I had used an email account that I don't check very often and didn't think much of it.

A couple weeks later I made some online purchases and noticed that I had a new payment option for SmartConnect and it was popping up as the default option. I went in to my PayPal settings and set my default back to my debit card. I had figured that the card was  "Connected Smartly" to my Paypal account.  Fast Forward to August and I start making purchases again. Paypal re-defaulted my payment type to SmartConnect and I made purchases on it without realizing it as well as not realizing that I had a new bill to pay. I finally get access to the email account I used for the application and see nothing about the MasterCard I was approved for. I call the main tollfree # on the PayPal site and explained the situation. The gist is this: I applied for something, was approved by all indications, did not receive a rejection letter, and was issued a line of credit instead. Charges were erroneously made to the wrong account and I wanted them to fix it and apply them to the (automatic) payment type I had set up, remove the SmartConnect line of credit from the account.

They tell me that the account is removed but that I have to call PayPal to redirect the charges since they are GE Capital. What? That is who I dialed. Furthermore you answered the line as PayPal. Whatever.... Before removing the account they try to tell me how great it is to have it and How I need it because it does the EXACT same thing having my debit card on PayPal does..... Again, Whatever... They are missing the point that I applied for  Credit Card and received a Line of Credit.
Now this is where it starts to get Shady. They tell me that it is a card because they sent me a paper card. Notwithstanding the fact that It can only be used at PayPal/Ebay, its printed on card stock so it counts as a credit card. Not to mention I never received this "paper card." OK enough, back to PayPal. I call the same number and now I'm talking to PayPal, funny that.

 I can't quite leave it alone because I have a balance on a line of credit that I did not request, and was placed so I would accidentally use it eventually and make them some money. This is where motive comes in to play. See, If you use a MC/Visa/etc. on Paypal and make a purchase, they have to pay a transaction fee to their credit card processor. But If they trick you into using the line of credit, it doesn't go through a Credit Card Gateway and because they referred the business to GE Capital, they get paid for you using it.

So, here is my immediate problem. I have a balance that I have no way to pay as my account stands. See you can't pay it electronically unless you give your banking info to PayPal. They won't process the payment off of a debit card on the account because then they have to pay a transaction fee and it eats the money they just made from you for using the line of credit in the first place. I have no account information for the GE account, and PayPal disconnects me when I request a number or transfer to GE. I really shouldn't have to go through all of this mess to address their unethical business practices.

I guess the real moral of the story is don't trust an online payment company that won't accept their own service for making payments.

This report was posted on Ripoff Report on 08/18/2012 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ge-capital/internet/ge-capital-paypal-apply-for-a-paypal-mastercard-get-approved-then-get-a-ge-capital-line-929153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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