Complaint Review: ge capitol - huntington beach California
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- Author Not Confirmed
- ge capitol 10242 lurline dr huntington beach, California United States of America
- Phone: 7146553637
- Web:
- Category: Credit Card Fraud
ge capitol ge money bank/care credit deferred interest huntington beach, California
*Consumer Comment: no help
*UPDATE Employee: We'd like to assist
*Consumer Comment: comment
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These people are horrible. They have rebuttals with every complaint you tell them. They have poor customer service, they drop or hang up the phone on the customers and have a long wait period to get them on the phone. Even there managers hang up on you. Im tiered of dealing with ge capital/credit care/ge money bank. I just wanna pay them in full and close the account and never want to deal with them again. I was one month late on closing my account and they tacked all the interest and wouldn't let me pay what I owed and close the account. I had the same scenario with another deferred interest account with someone else and they were willing to drop the differed interest if I payed them in full. Thats a company I would do business with again.
This report was posted on Ripoff Report on 03/17/2012 06:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ge-capitol/huntington-beach-california-92646/ge-capitol-ge-money-bankcare-credit-deferred-interest-huntington-beach-california-855414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
no help
AUTHOR: Joanne - (U.S.A.)
SUBMITTED: Wednesday, March 13, 2013
I called and spoke to a rep...she said charging interest on interest is normal pratice....Normal????? Federal Law says NO....
#2 UPDATE Employee
We'd like to assist
AUTHOR: GECapital - (United States of America)
SUBMITTED: Monday, March 19, 2012
Alex - We'd like to speak with you regarding your account and address your concerns. Please email me at gecapitalcares@ge.com and provide your name and phone number so we can contact you directly. To expedite your message, please indicate case number 031912_ror_Alex.
For your security, please do not include any account numbers in your email.
Regards,
Nicole
GE Capital
#1 Consumer Comment
comment
AUTHOR: Jeanski - (USA)
SUBMITTED: Sunday, March 18, 2012
You may have a valid complaint about customer service but there is no rip off. You admit to being a month late in paying off the bill. That gives them the right to charge all the retroactive interest. The fact that you got lucky with another company is irrelevant.
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