Complaint Review: GE Money Bank - Jewelry Accent - GEMB - EL Paso Texas
- GE Money Bank - Jewelry Accent - GEMB www.GEOnlineservice.com EL Paso, Texas U.S.A.
- Phone: 877-295-2080
- Web:
- Category: Corrupt Companies
GE Money Bank - Jewelry Accent- GEMB Attempting to charge me double payment for payment already made ripoff EL Paso Texas
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Back on November 9, 2005, I sent a check #7358 in the amount of $3,800 to pay down the outstanding balance on my account. For some strange and unexplained reason, my bank (Wells Fargo) paid only $3,000 vise the $3,800 the check was made out for.
I informed GE Money Bank regarding this situation. They provided a written letter acknowledging the mistake and would take steps to correct the matter. Fast Forward to February 16, 2006. The original check for $3,800 #7358 was resubmitted by GE Money Bank to me bank for payment. My bank attempted to collect this amount from my checking account.
After informing them that they made a mistake, they took steps to correct and return the funds they removed from my account. Fast forward to March 24, 2006. Received a statement from GE Money Bank informing me that my balance, which was $772.64 after the $3,800 payment was now back up to $4,960.25. They claimed they never received my funds of $3,800 or $3,000, yet I have a photostatic copy of the check, showing that they were paid.
Each time I've talked to Managers and Supervisors' they note the mistake and say it will be corrected in 3 to 4 days. It's now been 5 months of dealing with this company and it's management. As a consumer, I'm told that I can't talk with someone in the accounting department. Yet, this problem still exist.
They are now informing me that my last payment was late, slapped a $35.00 late payment fee and say I owe a payment of $204.00. All this information is based on an incorrect outstanding balance of $4,960, which should only be $772.68.
I'm being ripped off by this company
Duke
Oakland, California
U.S.A.
This report was posted on Ripoff Report on 04/06/2006 02:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ge-money-bank-jewelry-accent-gemb/el-paso-texas-79998/ge-money-bank-jewelry-accent-gemb-attempting-to-charge-me-double-payment-for-payment-al-185297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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