• Report: #834639
Complaint Review:

GE Money Bank

  • Submitted: Mon, February 06, 2012
  • Updated: Mon, February 06, 2012

  • Reported By: bearsxx1985 — vienna Illinois United States of America
GE Money Bank
Internet United States of America

GE Money Bank Walmart Money Card Blocked my account and I am unable to use my funds Internet

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I got my 2011 Income Tax refunded on my Walmart Money Card. I have had this card for two years and never had a problem. My taxes were deposited on time and everything was fine. A week later I was unable to purchase anything with my card. I called up and was directed to the lost management department. I was told my account was on hold due to the tax refund. I was told to fax my goverment id to their fax number. I faxed my state id, social security card, walmart visa card, as well as a printout from the IRS website with the last 4 of my SS# and the amount that was refunded to me. Its been 10 days and I have heard nothing. I have $739 sitting on my ard that I cannot use. My rent is due as well as my electric bill and I cannot pay them due to this block. I am a single father of 4 who is unemployed, so this is all my money. I call everyday only to have to wait at least 30 minutes. When I call I give my case number and all that is said is I have to wait until an investagator from lost management contacts me. I did everything that was asked and MY money is still held up. I would not advise anyone to have their refund loaded onto their walmart money card. To have your money held that is yours is crazy. I do not see how this is even legal. I faxed everything that was asked and shown proof that the tax refund was in my name as well. I am at the mercy of GE money bank and the lost management department.

This report was posted on Ripoff Report on 02/06/2012 11:21 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ge-money-bank/internet/ge-money-bank-walmart-money-card-blocked-my-account-and-i-am-unable-to-use-my-funds-intern-834639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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