• Report: #460141
Complaint Review:

GE Service Protection Plus (Federal Warranty Service Corp)

  • Submitted: Tue, June 09, 2009
  • Updated: Tue, June 09, 2009

  • Reported By:Worcester Massachusetts
GE Service Protection Plus (Federal Warranty Service Corp)
P.O. Box 100, Rapid City, SD 57709 Jefferson, Massachusetts U.S.A.

GE Service Protection Plus (Federal Warranty Service Corp) Unable to supply parts required to repair appliance Jefferson Massachusetts

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We purchased the GE Extended Warranty for a high end gas kitchen range that was purchased seven years ago. At the end of the one year standard warranty we purchased the extended warranty plan. Now, six years later, we need replacement parts to effect a repair and GE has discontinued the necessary parts. In the first attempt to repair the stove, the technician made the problem worse. Initially, only one surface burner ignitor was inoperable, but now, all four burners can only be lit by turning the knob to the medium setting. This makes the stove useless, since we now have only high or low settings. Furthermore, it is a dangerous situation for children and inexperienced people in the house who try to light the stove.

Worcester, Massachusetts

This report was posted on Ripoff Report on 06/09/2009 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ge-service-protection-plus-federal-warranty-service-corp/jefferson-massachusetts-01522/ge-service-protection-plus-federal-warranty-service-corp-unable-to-supply-parts-required-460141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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