• Report: #384017
Complaint Review:

GE- Thomson INC.

  • Submitted: Thu, October 23, 2008
  • Updated: Thu, October 23, 2008

  • Reported By:Pueblo West Colorado
GE- Thomson INC.
1101 B Burgundy Dr. El Paso, Texas U.S.A.

GE - Thomson INC. Another case# and one MORE DAY! Never again will I buy GE products. El Paso Texas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

My GE home phone a Slim DECT model 28115 was great to look at but couldn't hear well if there was any back ground noise. After troubleshooting the device w/a Thomson INC. tech I was instructed to return devices to 1101B Burgundy in ElPaso TX for repair or replacement.
I sent it off on 10/01/08' insured for $200.00 and also confirmation of delivery. October 4th package arrived to the Post Office in TX. and a delivery slip was left on the door. (NOBODY WAS THERE!)

I checked the tracking info on line on 10/14/08' and still the package was unclaimed, puzzeled I called the 800 # and spoke w/a guy who said,"don't worry about the package and if I have to go over to pick it up today I will." And of course a NEW case #. I asked the guy if he would just Email me to let me know everything is ok, he took my address and said he would.

I went to track my package on the 20th of Oct. and noticed it's still waiting for Thomson to claim it, Now I'm upset. I called the 800# and spoke w/"Christine" I told her my issue w/Thomson and my delivery. I said the guy I spoke w/on the 14th said no worries he would get the package himself that day if need be. Thats when I learned all calls are routed to Singapore-I asked to speek w/supervisor immediately-never happened-suppose to call ME back-never happened-I learned from the Postoffice that w/in 15 days the package is not available for redelivery so on the 14th I would have been w/in the time frame-but was told B.S. so now on the 20th my package isn't in the systm anymore,desperate I went to Walmart to explain my situation-they couldn't help. I haven't received my package back 10/23rd.

J. ****
Pueblo West, Colorado

This report was posted on Ripoff Report on 10/23/2008 04:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ge-thomson-inc/el-paso-texas-79907/ge-thomson-inc-another-case-and-one-more-day-never-again-will-i-buy-ge-products-el-p-384017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on GE- Thomson INC.

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?