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Report: #1212271

Complaint Review: GEARXS.COM - Des Plaines Illinois

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  • Reported By: SusanY — HAMILTON North Carolina
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  • GEARXS.COM 105 E Oakton St Unit A Des Plaines, Illinois USA

GEARXS.COM GEARXS, INC. FAILED TO CREDIT MY CREDIT CARD FOR RETURNED MERCHANDISE Des Plaines Illinois

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On December 10, 2014, I purchased three pair of leggings from GearXS.com.  When I received the items, two of the leggings were colors I did not order. They were actually horrible colors.  After six weeks of waiting for them to correct the problem and replace the leggings with the right colors, I gave up.  This company says one thing but never follows through.  On Jan 30, 2015, I returned the two leggings to them using the label that the company sent me with RA #20259266 on it.  On Feb 2, 2015, USPS Tracking Number #9400 1102 0152 2000 6361 78 showed that they had received the package.  I had filed a dispute with Discover Card on the purchase price with the realization that this company was more than likely scammers.  On Feb 25th, Discover Card received a response to the dispute from GearXS.  They stated they had never received the returned items.  Of course I was very angry and gave Discover card the tracking number and the RA number to prove it.

This has been a horrible experience which I hope to let everyone know about so that they do not buy from this company.  I believe they knew they were out of the colors that I ordered and sent on purpose two horrible colors.  After six weeks of trying to get them to send me the right colors, they stated they were out of stock.  Now over two months out, and I am still waiting for them to credit back my refund.

Please save yourself the grief and do not buy from this company.

 

 

This report was posted on Ripoff Report on 02/27/2015 07:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gearxscom/des-plaines-illinois-60018/gearxscom-gearxs-inc-failed-to-credit-my-credit-card-for-returned-merchandise-des-plai-1212271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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