GEEK CHOICE Matthew Mackey, GM GEEK FRAUD Boston, Massachusetts Nationwide

Hello,

Avoid this comapny at all cost - literally and figuratively. Best Buy has Geek Squad. 

Matthew Mackey has Geek Fraud!!!

They showed up, billed my crediit card first (fine) and then told me they can't repair it. $300 pissed away.

They then refuse to reply to my email and then- get this-  I call and speak to Matthew. Matthew says " I am personally going to take care of this myself. You have a legitimate complaint." Great I think- management really cares.

Lo and behold, Matthew doesn't show up, doesn't call to explain, doesn't return phone calls. 

This company sucks terribly.

I was a first time user. Not looking for a fight. I even offered to pay more to get the problem fixed.

What a sorry excuse for professionalism. 

Save your money, time and aggravation. Avoid Geek Fraud, dba Geek Choice.