Geekbuying Did not refund my purchase Internet

 I waited 3 weeks for my product to arrive only to find out they shipped it to another person IN CHINA. I then asked for a refund and they told me to wait until my product was back at their warehouse. And about a day later they tell me they reshipped my item WITHOUT MY PERMISSION. Im now im the process of trying to get my money back from them becuase the item they supposedly reshipped (Which i disnt ask for) HAS NO TRACKING NUMBER. Buyer beware, please dont buy from this company. Geekbuying has a fast live chat support, but their business conduct is horrible, they are scammers and not worth your money, if you already made the mistake of ordering from them and are waiting for your product, god have mercy on your soul and money. If youre thinking of buying from them , dont bother.