• Report: #1311480
Complaint Review:

Geeks Technical Support

  • Submitted: Wed, June 15, 2016
  • Updated: Wed, June 15, 2016

  • Reported By: David — Rock Springs Wyoming USA
Geeks Technical Support
Internet USA

Geeks Technical Support I allowed a pop up claiming a one time fix for free for my laptop from a window claiming it was from avg Internet

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I doubt that avg free authorized this company to pose as representing them. I have used avg free for around 15 years. However, when I clicked on a pop up on my laptop I thought was from avg I received a download that dramatically slowed down m laptop. When I tried to contact avg this morning I got a site claiming avg technical support and called them. I gave them access to my laptop and the technician said I had no virus support and many hackers were in my laptop. Ok, fix it, I responded, still thinking I was really talking to avg. When he said it was going to cost at least $300 I became angry, expletives not mentioned here. He hung up the phone after saying he was destroying the use of my laptop. I knew this could not have been AVG. After running scans, etc. and restarting and opening things seem ok for now. I recalled the avg support number and it was geeks tech support that I had talked to. I suspect their site might have hackers working. I am going to contact AVG and report this scam is operating claiming they are AVG support. 


This report was posted on Ripoff Report on 06/15/2016 07:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/geeks-technical-support/internet/geeks-technical-support-i-allowed-a-pop-up-claiming-a-one-time-fix-for-free-for-my-laptop-1311480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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