Report: #1311480

Complaint Review: Geeks Technical Support

  • Submitted: Wed, June 15, 2016
  • Updated: Wed, June 15, 2016
  • Reported By: David — Rock Springs Wyoming USA
  • Geeks Technical Support

    Internet
    USA

Geeks Technical Support I allowed a pop up claiming a one time fix for free for my laptop from a window claiming it was from avg Internet

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I doubt that avg free authorized this company to pose as representing them. I have used avg free for around 15 years. However, when I clicked on a pop up on my laptop I thought was from avg I received a download that dramatically slowed down m laptop. When I tried to contact avg this morning I got a site claiming avg technical support and called them. I gave them access to my laptop and the technician said I had no virus support and many hackers were in my laptop. Ok, fix it, I responded, still thinking I was really talking to avg. When he said it was going to cost at least $300 I became angry, expletives not mentioned here. He hung up the phone after saying he was destroying the use of my laptop. I knew this could not have been AVG. After running scans, etc. and restarting and opening things seem ok for now. I recalled the avg support number and it was geeks tech support that I had talked to. I suspect their site might have hackers working. I am going to contact AVG and report this scam is operating claiming they are AVG support. 

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This report was posted on Ripoff Report on 06/15/2016 07:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/geeks-technical-support/internet/geeks-technical-support-i-allowed-a-pop-up-claiming-a-one-time-fix-for-free-for-my-laptop-1311480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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