Report: #1039815

Complaint Review: Geico Auto Insurance

  • Submitted: Mon, April 01, 2013
  • Updated: Mon, April 01, 2013
  • Reported By: Debr821 — Houston Texas
  • Geico Auto Insurance
    One Geico Boulevard
    Fredericksburg, Virginia
    United States of America

Geico Auto Insurance Continuous Calls and Still No Insurance Coverage Fredericksburg, Virginia

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On March 21, 2013 I requested an auto policy for my vehicle. I paid for the first month on-line.  Beginning 3 days later I began receiving calls for additional information.  I called and spent 30 minutes twice with a representative and was told everything was okay and the policy was intact.  I then began receiving calls again stating nobody had put the notes in the file and they would get it corrected.  One hour later I received, yet, another call that stated that they could not insure my vehicle because the vehicle was in my ex-husband's name and I couldn't have the insurance policy in my name.  I had been told twice they could do this by adding my ex to my policy.  They canceled my policy and now I learn I had no insurance on the vehicle for about 10 days.
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