Report: #62968

Complaint Review: Geico Direct

  • Submitted: Mon, July 07, 2003
  • Updated: Mon, July 07, 2003
  • Reported By: ashtabula Ohio
  • Geico Direct

Geico Direct ripoff last month I was canceled in the mail, no call, no explanation Internet

Show customers why they should trust your business over your competitors...

I have had Geico insurance for many years and convinced my wife to switch when we got married thus saving her money on her premiums. I have had a good experience with them. The service has been good and timely. You always get a humerously low initial apraisal when the adjuster comes out but my body shop knows how to deal with them to get the repairs that I need. The premiums have increased with teenage drivers as can be expected but whenever I have checked no one can beat the price.

I think that my gripe is more with the whole industry than with any one company. I have always paid my premiums monthly no matter how high they have gotten and suddenly last month I was canceled. In the mail, no call, no explanation. I called and they said that I could get insurance with their "standard company" for 150.00 more a month. Thats around $600 a month. Of course thats 3 full coverage cars and one liability and like I said some young drivers.

My wife had had an accident in December. Ice. Thats ok and my stepson had a ticket. But what burns me up is that they can legaly count accidents against you in which you were not at fault. I was hit by someone else who slid on the ice not looking when they came to the end of a bridge. I hit 2 animals causing damage each time, and they counted my wifes accident not once but twice! I feel betrayed actually.

They, as a company really don't give a hoot about you its the almighty $ and I don't mean just a profit. There needs to be some legislation to prevent all insurance companies from persecuting us unfairly. I called today and got another agent and suddenly it is up to $700 a month or so. Thats after a $900 downpayment. This is after years of paying thousands of $ and talking them up to anyone who would listen.

Just be careful that you don't have any bad luck. I just wanted to say also that I can't beleive what I am hearing from current employees responding to these reports. Theres a lot of hostility there. Is that how you feel toward your customers, really? I am in a service industry and realize that people can be unreasonable but would never speak to them that way even if they were an ex customer. I think some of you need to seek anger management.

ashtabula, Ohio
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This report was posted on Ripoff Report on 07/07/2003 10:26 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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