Complaint Review: Geico Insurance
A GEICO claimant rear-ended our vehicle at a Stop sign on Feb.05,2013. GEICO customer (she) was ticketed. Police report was filed.
GEICO has not contacted us. The customer who hit us, has returned my calls (3 times) and sent me 8 emails. GEICO has not called or email us, even after GEICO customer asked, 'they call me'.
On March 25, GEICO's customer contacted GEICO about not contacting us and paying for the damages to our vehicle. She supplied GEICO with all our contact information, and AGAIN GEICO, failed to contact us.
14 days later (4/8/13),. I called GEICO, and listen to excuses about this never happens. A lot of excuses. After talking with them, and repeating all the information to them. They were to return a call to me, later in the day, or the next morning. Well, "quess what" , here I sit 4 days later and not a word. 76 days & no calls from GEICO
Problem??, GEICO has no plans of paying for damages to victims vehicles, or they HOPE you don't chase them down to collect?
Or are they incapable of handing PAYOUT claims?
As a business owner of over thirty years, I wouldn't want to do any type of business with them.
NO ONE should have to chase down the insurance company. You'll be able to see find the same complaint filed with the 'Wisconsin Office of the Commissioner of Insurance.'
This report was posted on Ripoff Report on 04/11/2013 11:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/geico-insurance/internet/geico-insurance-failed-to-pay-damages-to-victim-internet-1042659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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