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Report: #506010

Complaint Review: Geico - Fredericksburg Virginia

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Morgantown West Virginia USA
  • Author Not Confirmed What's this?
  • Why?
  • Geico 1 Geico Blvd. Fredericksburg, Virginia United States of America

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After five years with Allstate, I switched to Geico for a lower premium. Their quote included a student discount just like the one I had been receiving under Allstate since I was in high school. I am now a graduate student in college, and Geico claims that nine credit hours of graduate-level coursework does not make me a full-time student, so I am ineligible for the discount. It's funny that they didn't bother mentioning that when I told them that I'm a graduate student during the quoting process, since there are almost no  graduate students who take more than three courses a semester.

Now I'm paying more than I did under Allstate because my friendly Geico agent wasn't upfront about their discount rules. Thanks, Geico.

This report was posted on Ripoff Report on 10/07/2009 08:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/geico/fredericksburg-virginia-/geico-geico-insurance-geico-refuses-student-discount-fredericksburg-virginia-506010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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0Employee/Owner

#2 General Comment

I would switch my insurance..

AUTHOR: Inspector - (USA)

POSTED: Thursday, October 08, 2009

Even if they give you the discount.  I wouldn't risk something so important to incompetent b***s.  What if they messed up your claim?  If this is an indication of things to come with this company, I'd switch fast.

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#1 UPDATE EX-employee responds

9 Units Is Considered Full Time For Graduate Students

AUTHOR: Ex-employee - (USA)

POSTED: Thursday, October 08, 2009

You are correct in that you are entitled to the good student discount. For graduate students, 9 units is considered full time. You need to call and speak to a supervisor, manager, or call corporate to complain so they can fix this mistake. Many service counselors are unaware of this do to the poor training there.

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