Complaint Review: Geico
Geico Put in payment without my say so Internet, Maryland
I'm a single teacher so I was mad and terrified at the same time. I called up Geico, and talked to this girl named Heather who told me that I was on automatic payments, and that that was how that came up. She told me that Geico would not refund that payment even though I told her that I would pay that payment immediately on the 15th. I never have and never will authorize automatic payments, and I told Heather this. She got irritated with me on the phone and told me that no one at Geico would have put me in for the automatic payments but myself. I told her that it was not possible that I put myself up for that. I'm always careful not to do that as I need a little cushion to get me through the rest of the month.
She also told me that the automatic payment thing had been up since March, but there were never any sudden deductions like the $62.75 I saw. I was seething mad after talking to her so I just got off the phone as quickly as I could. Now I'm going to have to take some of the money out of savings that I just put in for this month. I am soooooo mad!
This is not the only time Geico has tried to do something stupid. They have tried to get double payments from me in the past when I paid them during the month until I called them on it. Some man tried to get me to pay more on my mileage once, and when I called him on that he tried to act all innocent.
I hate Geico. I'm thinking about switching to Progressive or some other auto insurance company. If I had enough money to sue them for the misery they have put me through, I would.
This report was posted on Ripoff Report on 07/10/2011 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/reports/geico/internet-maryland-20810/geico-put-in-payment-without-my-say-so-internet-maryland-751313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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