Report: #1298699

Complaint Review: Geico

  • Submitted: Fri, April 08, 2016
  • Updated: Fri, April 08, 2016
  • Reported By: AVictim — Houston Texas USA
  • Geico

    Nationwide
    USA

Geico GEICO DOESNT ACTUALLY TOTAL FLOODED VEHICLES IF THEY ARE EXPENSIVE TO PAY OFF Houston Nationwide

Show customers why they should trust your business over your competitors...

Houston was on the news for a series of floods last year. My car was parked next to a garage where the water came up to over my knee. The six garages doors were bent in and I took pictures of the sheet rock. When I attempted to drive to an appointment 2 days later the odor was overwhelming in my vehicle and it sounded like a motorcycle.

I took it to around the corner to a detail shop to get my carpet shampooed. The employee stepped back and informed me my car was a flooded vehicle. He then said I needed $600.00 for the shampoo. I immediately realized why my normally quiet Acura sounded like an 18 wheeler. I immediately called Geico.

I had it towed to my mechanic. 2 weeks it sat. Then they simply replaced the carpet. I took video of the water that was in the vehicle and the water line outside the vehicle. Then I had video of where it was parked. AND I complained how it sounded and drove. The adjuster did not drive it, she started it up in a parking lot full of hundreds of other vehicles and deemed it driveable.

Three weeks later I had my car back. It stunk. It sounded bad. My mechanic was paid a couple thousand dollars and I had my 18wheeler back. I drove it across the street to sell it. And what do you know? Bad Car Fax. Flooded vehicle. I owed 12k on it they said they would pay me 6k for it.

So as I type this I have a car outside I am paying two cars worth of notes for. I complained to the adjuster, her supervisor. I called Geico corporate. I spoke to over 20 people who all played games. So now I am with Amica where I pay in a year where I paid in 6 months with Geico. When I called to terminate my insurance they had the nerve to say is there anything we can do to keep you as a customer? I told them to pay off the vehicle Im driving now. The the response was 'sorry to see you go'.

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This report was posted on Ripoff Report on 04/08/2016 07:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/geico/nationwide/geico-geico-doesnt-actually-total-flooded-vehicles-if-they-are-expensive-to-pay-off-houst-1298699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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