Complaint Review: Geico - Nationwide
- Geico Nationwide USA
- Phone:
- Web: Geico.com
- Category: Consumer Services
Geico Their typo cost me $2000. Nationwide
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I had been using Geico for my car insurance when I moved across town to a new home. I updated Geico with my home address, but when they updated my record in their computers, they omitted a number from my street address. Unbeknownst to me, they send you a letter when you move that essentially says "We heard you moved, we are sending this to your new address. If you receive it, let us know it is your correct address. If you don't receive it, let us know your correct address." But since they were mailing it to the wrong address, I never received it to tell them they had the wrong number of my address. They continued to charge me automatically deducted premiums for several months while they received back multiple letters. They claimed to have called but I never received any messages from them even though they had the correct number. Fast forward to several months later when someone speeding down the interstate slams into me. I call to have my insurance company fight it out with their insurance company and I am told that my insurance has been cancelled because they could never verify my address that THEY wrote down incorrectly. Even though they had just deducted my premiums so I was unaware there was a problem. And the other insurance company refused to pay because "the owner of the car/insured person wasn't DRIVING the car" so I had to pay $2000 just so I could get to work. I filed a complaint with the California Insurance Department about what they had done and eventually Geico came through and backdated my insurance coverage so they would fight with the other parties insurance to finally take care of my car repairs but I am disappointed that this is how they treat service members and had I not filed a complaint, they would get away with this.
This report was posted on Ripoff Report on 08/21/2015 07:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/geico/nationwide/geico-their-typo-cost-me-2000-nationwide-1250129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.