• Report: #1004966
Complaint Review:


  • Submitted: Mon, January 28, 2013
  • Updated: Mon, January 28, 2013

  • Reported By: Michael — chula vista California United States of America
14111 Danielson St poway, California United States of America

geico claims department/investigations geico claims department delaying claim with 5-month investigation poway, California

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My car was stolen 8/20/12 and found the same day, burnt out.
Geico told me they considered it totaled and got me a rental carso far so
good. Then 28-days later Im told that they want to have a second interview
with me. They tell me that it is unusual for a car to be stolen and then
burnt. I owed $9,000 on the car that is worth $28,000. My loan is up to date.
How is it my fault that my claim is unusual?

Well, by the time the investigator came out for the second
interview it was 4-weeks later. Then I was told management needed to discuss
the claim. That took another 4-weeks. Then I was sent a certified letter
demanding that I show up at their location for another interview. Again 4-weeks
later. Now they tell me they are waiting for my phone records from my cell phone carrier.

Ive jumped through every hoop theyve asked me to. Three interviews, handed over my phone records. Im being treated like a criminal when Im the victim. It's been over 5-months!!! Ive talked with attorneys but they dont want to get
involved unless the claim is denied. So that leaves me in limbo waiting for Geico to finish their investigation!!!

I have proof that they are delaying the investigation and
lying to me about why its taking so long. I want to sue these
%$&!@*&$. Please, I hope there is an attorney out there that wants to take on Geico

This report was posted on Ripoff Report on 01/28/2013 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/geico/poway-california-92064/geico-claims-departmentinvestigations-geico-claims-department-delaying-claim-with-5-month-1004966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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