Complaint Review: Gemsny
Based on the reviews I read I felt sufficiently confident to buy my ring from their website. I ordered an 18K yellow gold ring with a 0.61 Cts Colombian Emerald and two diamonds approximately 0.64cts in total.
My ring was sent to me via FedEx alhough GemsNY did not provide a Commercial Invoice so it was held up for a number of days in customs until I contacted them, provided them with the description and value and paid the import tax. Eventually I received my ring. The emerald was lovely and the diamonds were bigger than I was expecing. The setting was obviously from a moulding and had not been completely tidyed up when setting the stones so there were some excess pieces of metal.
I immediately sent the ring to a jewellery valuer certified by the National Council of Jewellery Valuers (Australia). A week later the ring came back with the official valuation. The ring that I actually got was 18K yellow gold with two diamonds approximately 0.54cts in total and a SYNTHETIC VARIETY HYDROTHERMAL Emerald! The accompanying paperwork from GemsNY claims the emerald is Colombian. I paid $800 for the emerald alone but it is not worth more than $200 as a synthetic emerald.
I have emailed GemsNY to ask why they are selling synthetic stones as natural Colombian Emeralds but have not yet had a response.
This report was posted on Ripoff Report on 06/07/2012 11:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/gemsny/new-york-new-york-10036/gemsny-gems-ny-synthetic-emerald-new-york-new-york-894557. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: